OUR SIXT CULTURE

Our customers are at the core of everything we do. The motor (and differentiator) behind our business success are the premium services and products we offer to our customers. Our mission is to make it as effortless as possible for customers to use our products and services.

We pursue this premium proposition because it enables us to stand out in a highly competitive market. By delivering exceptional service, we drive growth for our company and our team, ensuring that customers return, and new ones are attracted to our brand. We embrace frugality to maximize value for our customers, ensuring high-quality products and benefits without unnecessary costs.

To create top-quality products with seamless and fun user experiences, we insist on understanding the details of our operations, products, and services - not only our team members in the field but acrossfall functions, including leadership. Leaders regularly act as customers of the products, services, and processes they are accountable for to ensure that our brand promise is met. This involves paying attention when something feels off, trusting their instincts, diving into the details, and taking decisive action to ensure our business success.

SIXT is all of us! No matter your role, location, or level, we work together to drive our business forward. Our team is made up of highly skilled individuals dedicated to our high-performance culture. Each of us is driven to achieve greatness, both personally and for the company. WhiSsets us apart from the rest can be summed up in three words: Commitment, Ownership, and Collaboration. We create an environment where ambitious people work alongside other exceptional individuals, growing and learning from one another. Each person takes full ownership of their responsi-bilities, collaborating globally when and where it matters to achieve the best results.

At SIXT, our leaders are essential in assembling and nurturing a dream team, making hiring and developing top talent a core leadership principle. Our organization thrives when we have the right people in the right roles, so we prioritize attracting individuals who possess the necessary skills and align with our company culture. Once on board, we provide our people with support, resources and opportunities to** grow internally and perform at their best**. To continuously drive results, it is our leader's task to actively manage their team members' performance, setting clear goals and priorities. We expect them to develop strong talents and ensure that they have the right people on their team, making tough decisions if required.

Our focus on eustomer excitement and premium service means nothing if we do not achieve the best results. That's why we dedicate an entire company value to simply "getting things successtully done in the best possible way." This involves relentless prioritization and clear target setting, ensuring the most important goals are always at the top of our personal and team agendas. Leaders play a pivotal role in this process: they set clear targets, empower their teams to find their own ways to achieve them, and hold them accountable for the outcomes. By balancing autonomy with accountability, our leaders inspire a determined and winning mindset throughout the company, driving us toward achieving our objectives. To get our priorities right, clear and effective communication of expectations is our tool of choice.

People who interact with SIXT will feel excited: from external customers, partners, and suppliers to internal colleagues acrose all functions. This brand promise is maintained by tear members who are truly passionate about SIXT and fueled by our team spirit. We trust and respect each other, think beyond ourselves and make decisions that are best for the company and business. Our brand is our most valuable asset, and we are its ambassadors. We protect it with integrity, passion, and pride. Every interaction with customers, partners or any external party is an opportunity to reintorce our brand's reputation.

Our energy and pace, combined with our enthusiasm to appreclate each other's wins, keep our team spirit alive. At SIXT we are proud of what we accomplish - beth individually and as a tear. We make it a point to congratulate and give kudos for achievements while celebrating major successes

Our openness to change and innovation has made us the glebal company we are today. At SIXT, we constantly challenge the status quo. We ask ourselves daily how we can improve our products and services to excite our customers even more. By embracing innovative approaches and tailoring our services, we continually simplify processes and enhance the customer experience. Our openness to new ideas from colleagues and collaboration across teame allows us to implement meaningful changes, driving greater efficiency and success, always.

When mistakes happen, we don't dwell on them, Instead, we immediately shift into action mode, learn from it, and ensure they aren't repeated. Embracing change also extends to individual growth. We continuously strive to improve and develop and see teedback as a tool for positive change actively asking for, giving, and appreciating feedback helps us improve together.

To achieve great results, we all need to make bold decisions and take risks, but we must do so thoughtfully, considering the impact on other business areas and stakeholders. Ulti-mately, we all strive for the same goal-making our business successful. This requires all of us to keep the big picture in mind. On the path to great results, you will encounter obstacies that may arise from your decisions. We address them proactively and immediately work on finding smart and sustainable solutions that tackle the problem at its core.
Two principles guide us in this process:

1. WE DON'T LIMIT OURSELVES TO TREATING SYMPTOMS; WE ADDRESS ROOT CAUSES.
2. INSTEAD OF BLAMING, COMPLAINING, OR MAKING EXCUSES, WE WORK TOGETHER PROACTIVELY.

This is what sets us apart and makes us better.